Booking & Cancellation Policy

Please review my booking policy before making an appointment.

Deposits & Bookings

A deposit is required to secure your appointment. The amount will be shown at the time of booking and deducted from your final treatment cost.

Rescheduling

Please provide at least 24 hours’ notice if you need to change your appointment. A maximum of two date or time changes is permitted, subject to availability. Any further changes will require a new deposit.

Cancellations & No-Shows

Cancellations made with less than 24 hours' notice or missed appointments may result in the lost of your deposit.

Late Arrivals

Please arrive on time for your appointment. If you’re more than 15 minutes late, I’ll do my best to offer another available time. A maximum of two appointment changes is permitted, including those due to late arrival. After that, a new booking and deposit will be required.

Illness & Emergencies

If you are unwell or have a family emergency, please contact me as soon as possible. One short notice appointment change may be allowed.

Nothing in this policy affects your right under Australian Consumer Law.

Thank you for respecting my time and booking policy.